Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and LADONNEE Consulting SARL à capital variable ("Company," "we," "our," or "us") regarding your use of the Kultigo application and website (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Kultigo is a cultural assessment and organizational development platform that helps organizations understand and improve their cultural dynamics. Our Service includes:

• Cultural assessment tools and questionnaires
• Data analysis and reporting features
• Team and organizational management tools
• Collaborative features for group assessments
• Analytics and insights dashboard

3. User Accounts

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

4. Acceptable Use

4.1 Permitted Uses

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service:

• In compliance with all applicable laws and regulations
• For legitimate business and organizational purposes
• In a manner that does not infringe on the rights of others
• With respect for the privacy and confidentiality of assessment data

4.2 Prohibited Uses

You agree not to use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of LADONNEE Consulting SARL à capital variable and its licensors. The Service is protected by copyright, trademark, and other laws.

5.2 Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content solely for the purpose of providing the Service.

5.3 Assessment Data

Assessment responses and results remain confidential to your organization. We do not claim ownership of your assessment data and will not use it for purposes other than providing the Service to you.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

7. Subscription and Payment

7.1 Subscription Plans

We offer various subscription plans with different features and limitations. Current pricing and plan details are available on our website and may be updated from time to time.

7.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified. You are responsible for all applicable taxes.

7.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the Service until the end of your billing period.

8. Service Availability

We strive to maintain high service availability but do not guarantee that the Service will be available at all times. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

9.2 Limitation of Liability

In no event shall LADONNEE Consulting SARL à capital variable, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

9.3 Assessment Results

Assessment results and recommendations are provided for informational purposes only and should not be considered as professional advice. Users are responsible for interpreting and applying assessment results appropriately.

10. Indemnification

You agree to defend, indemnify, and hold harmless LADONNEE Consulting SARL à capital variable and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be interpreted and governed by the laws of Paris (France), without regard to its conflict of law provisions.

11.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of Tribunal de Commerce of Paris (France). The arbitration shall be conducted in Paris (France).

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: