Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") governs your use of the Kultigo platform operated by LADONNEE Consulting SARL à capital variable ("we," "our," or "us"). By using our Service, you agree to comply with this AUP.

This policy is designed to ensure that all users can enjoy a safe, productive, and respectful environment while using our cultural assessment and organizational development platform.

2. Permitted Uses

You may use our Service for the following purposes:

• Conducting legitimate cultural assessments and organizational surveys
• Analyzing organizational culture and team dynamics
• Supporting organizational development and change initiatives
• Collaborating with team members and stakeholders
• Generating reports and insights for business purposes
• Managing user accounts and organizational settings
• Accessing support and training resources

3. Prohibited Uses

3.1 Illegal Activities

You may not use our Service for any unlawful purpose or to solicit others to perform unlawful acts, including:

• Violating any applicable local, national, or international law or regulation
• Infringing upon intellectual property rights
• Engaging in fraud, money laundering, or other financial crimes
• Distributing illegal content or materials
• Facilitating human trafficking or other criminal activities

3.2 Harassment and Discrimination

You may not use our Service to:

• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any individual or group
• Promote violence, hatred, or discrimination based on race, ethnicity, religion, gender, sexual orientation, age, disability, or other protected characteristics
• Create a hostile or intimidating environment for other users
• Engage in cyberbullying or online harassment

3.3 Misrepresentation and Fraud

You may not:

• Provide false, misleading, or inaccurate information
• Impersonate another person, organization, or entity
• Create fake accounts or use multiple accounts to circumvent restrictions
• Manipulate assessment results or data
• Engage in deceptive practices or fraud

3.4 Security Violations

You may not:

• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated tools to access or interact with our Service without permission
• Interfere with or disrupt the Service or servers connected to the Service
• Upload or transmit viruses, malware, or other malicious code
• Attempt to reverse engineer, decompile, or disassemble our software

3.5 Inappropriate Content

You may not upload, post, or transmit content that is:

• Obscene, pornographic, or sexually explicit
• Violent, graphic, or disturbing
• Spam, unsolicited commercial communications, or promotional materials
• Copyrighted material without proper authorization
• Confidential or proprietary information of others

4. Data and Privacy

4.1 Data Protection

You must:

• Comply with applicable data protection laws and regulations
• Obtain proper consent before collecting personal data
• Protect the confidentiality and privacy of assessment data
• Use data only for legitimate business purposes
• Respect data subject rights and requests

4.2 Confidentiality

You may not:

• Share assessment results or personal data without authorization
• Use data for purposes other than those for which it was collected
• Disclose confidential organizational information
• Violate non-disclosure agreements or confidentiality obligations

5. Commercial Use

5.1 Authorized Commercial Use

You may use our Service for legitimate business purposes, including:

• Organizational development and culture assessment
• Team building and collaboration initiatives
• Consulting and advisory services (with proper licensing)
• Research and academic studies (with approval)

5.2 Prohibited Commercial Use

You may not:

• Resell or redistribute our Service without authorization
• Use our Service to compete directly with us
• Extract data for commercial purposes without permission
• Use our Service for unauthorized marketing or advertising

6. Account Responsibilities

6.1 Account Security

You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using strong passwords and enabling two-factor authentication

6.2 Account Management

You must:

• Provide accurate and up-to-date information
• Use only one account per person or organization
• Not share your account with others
• Comply with our account limits and restrictions

7. Intellectual Property

You may not:

• Copy, modify, or distribute our proprietary content
• Use our trademarks or branding without permission
• Reverse engineer our algorithms or methodologies
• Create derivative works based on our Service
• Remove or alter copyright notices or proprietary markings

8. Reporting Violations

If you become aware of any violation of this AUP, please report it to us immediately at support@kultigo.com. We will investigate all reports and take appropriate action.

When reporting violations, please include:

• Description of the violation
• Evidence or screenshots (if applicable)
• Account information of the violator (if known)
• Your contact information for follow-up

9. Enforcement

9.1 Violation Consequences

Violations of this AUP may result in:

• Warning notices and requests for compliance
• Temporary suspension of account access
• Permanent termination of account
• Legal action and prosecution
• Reporting to relevant authorities

9.2 Appeal Process

If you believe your account was suspended or terminated in error, you may appeal by contacting us at support@kultigo.com with a detailed explanation of your situation.

10. Updates to This Policy

We may update this AUP from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any material changes by posting the updated policy on our website and sending email notifications when appropriate.

11. Contact Information

If you have any questions about this Acceptable Use Policy, please contact us: